The BMW Intelligent Emergency Call is there to help you around the clock wherever you are. If you have an accident, sensors in your car will automatically activate an emergency call and send your location as well as relevant data both to a BMW call center and to the nearest rescue service.
The BMW i Wallbox Connect needs to be connected to the internet via the local network for the pairing to be successful. Details can be found in the documentation of the BMW i Wallbox Connect. Where applicable, please ensure that the security settings of the router or a firewall allow the communication of the BMW i Wallbox Connect with the internet.
Once the customer has activated remote services on the ConnectedDrive Portal or the Connected App, he can use remote services using a smartphone application, using the ConnectedDrive Portal or by making a phone call to a call center. To use the smartphone app the customer needs to download the app via the platform’s app store and initialize the app accordingly.
Based on the current traffic situation your BMW calculates a detour which can be activated by selecting the symbol "Detour". Following this, information on the detour route as well as the saved time is displayed. If a delay of less than 20 minutes is displayed on your route, this will be indicated by a yellow traffic information symbol. With a delay of more than 20 minutes or a closed route the colour will change to red.
In the main menu select "Office", then "Write". Here, select either text message or e-mail as sending option as well as the recipient. Following this, the option "Dictate Text" is offered, provided your smartphone supports this function. Prior to the first use insert your e-mail adress and accept the terms and conditions.
For BMW ConnectedDrive Services the vehicle's pre-installed SIM-card is used. Before the vehilce is delivered to you the SIM-card and your ordered BMW ConnectedDrive Services are already activated. You can therefore use all BMW ConnectedDrive Services you have ordered and do not require personalization upon reception of your BMW. Services that do not require personalization include the Intelligent eCall, BMW TeleServices, Concierge Service, Real Time Traffic Information, Internet, Online Entertainment and many BMW Online applications. All personalization and vehicle settings can be made in the BMW ConnectedDrive Portal. Once the settings are active you can use the Remote Services or configure your e-mail accounts for BMW Online Office, for example. If you purchase additional services in the BMW ConnectedDrive Store you are able to use most of these services immediately after ordering them. Some services, such as Remote Services, must be activated in the BMW ConnectedDrive Portal prior to use.