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To be able to use BMW ConnectedDrive in your vehicle again, please "Activate" your vehicle in the Settings / Manage vehicles menu or contact BMW ConnectedDrive Customer Support.
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BMW ConnectedDrive services are all booked for a specific vehicle. When a vehicle changes hands, its services can be used by the new owner for the remaining service life. You will have to rebook the services for your new vehicle.
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BMW Apps (Part of SA 6AK) integrates 3rd party applications for your smartphone (Apple iOS or Android) into your vehicle.
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Telematics data are transmitted from the vehicle to a server operated by BMW using a secure connection on a private sub-network of a mobile service provider that is only accessible tor BMW vehicles. This does not require the customer to have a private mobile phone, as communication takes place via a SIM card installed in the vehicle at the factory. 
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Yes. BMW collects and stores vehicle positions in anonymised form to provide traffic flow services (Floating Car Data). The FCD service is carried out to collect current information about road traffic on the existing navigation and ConnectedDrive platforms. Each ConnectedDrive-enabled vehicle constitutes a "mobile traffic reporter" (Floating Car). The positional and sensor data collected while driving these vehicles are transferred to the BMW ConnectedDrive centre and the contractually stipulated traffic service provider together with the current time information. The data are processed in completely anonymous form following their transfer. This is done free of charge. Data transfer is also deactivated as soon as the SIM card installed in the vehicle is deactivated. The traffic information service, including FCD can be deactivated by sending a written request to BMW Customer Services.
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The data are usually generated in the vehicle, i.e. within the framework of using BMW ConnectedDrive services. 
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Your vehicle must be telematics-enabled and it must be allocated to your customer account in the ConnectedDrive Portal. All important telematics data that were transferred to and stored on a BMW server from this time onwards are accessible to BMW CarData.
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The My Car Is Born feature is an innovative way of sharing information about the progress of your new car as it is being built and delivered to you. You will receive a series of updates in the BMW Connected app regarding the status of your order, along with information about additional options and services, all personalised to you (only available in certain markets).
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Please only confirm "Update" in the "Setting BMW Services" menu when prompted by BMW.
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A BMW vehicle (Models from 07/18) with a “Live Cockpit (SA 6U1/6U2/6U3)” Navigation System is required. The option “Comfort Access (SA 322)” is required.  
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Depending on the use of ConnectedDrive services by the driver, the vehicle usually takes this decision itself. Moreover, BMW can explicitly trigger the transfer of telematics data to BMW servers for rendering ConnectedDrive services. Once your vehicle has transmitted telematics data to BMW, you can retrieve the currently saved telematics data for your BMW from the BMW CarData data archive. If no data has been transmitted, no entries will be shown in the data archive. This may apply, for example, to older vehicles without active teleservices.
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The planned routes are saved in your BMW Online profile and can be imported into the vehicle. Follow these instructions to do so: 1. Select "Navigation" in the main menu. From the map view push the iDrive Controller to the left twice to get to the navigation menu. 2. In the navigation menu select "Saved trips" and "Import trips". 3. You will then be connected with "BMW Online" and can select the desired route under "My routes". 4. The route will now be imported into your BMW and can be started via the navigation menu. Imported routes are saved in your BMW.
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BMW ConnectedDrive Driver Profiles save individual settings upon leaving the vehicle, connects these to the used car key and reactivates these settings when the vehicle is unlocked with the same key.
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From the main menu of your in-car screen, select "ConnectedDrive" and then "Messages". You can choose to start guidance to the destination directly from within the message. If the option to start guidance is not clickable, or destinations do not show up at all in the "Messages" folder, your vehicle’s software likely needs to be updated. Please contact your local BMW dealer to inquire about getting a software update.
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Yes, different Bluetooth functions can be active at the same time. After the smartphone is successfully paired, select the connected device under “Mobile devices” and activate or deactivate the respective functions, such as “Telephone”, “Bluetooth-Audio” or “Apps”.  
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It is possible that your vehicle does not have a mobile network connection – for example in underground parking garages. Move the vehicle to a different location and update the BMW Services again.
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You are able to choose your own BMW Service Partner. Commonly this is the BMW partner who old the vehicle. The BMW Service Partner is registered in the system and is notified by the TeleService Call on service needs of your BMW.
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You can also use your access data to My BMW ConnectedDrive on the Internet when you are in your vehicle to operate BMW ConnectedDrive services that work with your personal data. To obtain a faster yet equally safe login inside the vehicle, you can create a short vehicle login (alias) in the Settings/My Data menu.
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It will soon be possible to book BMW ConnectedDrive services in vehicles produced after July 2014 in the CONNECTED DRIVE STORE from inside the vehicle.
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Check in the BMW Connected App, if the menu “Digital Key” is displayed. If the menu is available, your vehicle is able to use the Digital Key. Note: You must be logged in to your BMW ConnectedDrive Account in the BMW Connected App and your vehicle must be added to your account. Alternatively:  Check if the option “Comfort Access (SA 322)” in connection with a Navigation System “Live Cockpit (SA 6U1/6U2/6U3)” is booked for your vehicle. If these options are booked for your vehicle the Digital Key is available in your BMW.  
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