BMW ConnectedDrive

BMW CONNECTEDDRIVE
FREQUENTLY ASKED QUESTIONS.

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The My Car Is Born feature is an innovative way of sharing information about the progress of your new car as it is being built and delivered to you. You will receive a series of updates in the BMW Connected app regarding the status of your order, along with information about additional options and services, all personalised to you (only available in certain markets).
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BMW ConnectedDrive Driver Profiles save individual settings upon leaving the vehicle, connects these to the used car key and reactivates these settings when the vehicle is unlocked with the same key.
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Select "Settings" then "Driver Profiles" in the main menu. Here you will find the three personal driver profiles and the guest profile. The profile that is currently used is marked with a green tick. Now select export via USB, connect a storage medium and press "OK". We recommend the use of a USB storage medium in the "FAT32" or "exFAT" format.
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Your activation code for My Car Is Born is provided in the welcome email from your BMW dealer, which is sent after you order your new vehicle. When you receive your code, type it into the associated field on the My Car Is Born page within the BMW Connected app. If you didn't receive a welcome email, please contact your dealer and ask for a new email to be sent.
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For iOS and Android users this can be done by using the BMW Connected app on your phone and connecting your smartphone to the car. Then you can import your meetings and appointments in the app. Then you`ll receive time to leave notifications.
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You can create three profile as well as one guest profile in your vehicle.
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You have to download the application onto your mobile end device before you can use the BMW Connected App in the vehicle. In the case of an Apple iPhone, please use the Apple App Store for this purpose, in the case of an Android phone download is via the Google Play Store.
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Please consult your authorised BMW dealer.
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The planned routes are saved in your BMW Online profile and can be imported into the vehicle. Follow these instructions to do so: 1. Select "Navigation" in the main menu. From the map view push the iDrive Controller to the left twice to get to the navigation menu. 2. In the navigation menu select "Saved trips" and "Import trips". 3. You will then be connected with "BMW Online" and can select the desired route under "My routes". 4. The route will now be imported into your BMW and can be started via the navigation menu. Imported routes are saved in your BMW.
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Prior to using the function, please check the if the following requirements are met: Your BMW s equipped with the latest generation of the Navigation System Professional or Business and you have purchased the BMW ConnectedDrive Services Option (SA6AK) ex-factory as well as the dictation function via the BMW ConnectedDrive Store.
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The data are usually generated in the vehicle, i.e. within the framework of using BMW ConnectedDrive services. 
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Imported vehicles from countries that do not offer ConnectedDrive Services or use a different mobile network technology than Europe, are potentially restricted in the use of ConnectedDrive Services in Europe.  
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You can use personalized services in your BMW by logging in to the BMW ConnectedDrive Portal with your access data in your vehicle. In order to do so select the menu point "ConnectedDrive" in the main menu and then select "BMW Online". Now press the "Option" button on your iDrive Controller. Then select the menu point "Login". Here, first insert your e-mail address and confirm with "OK". Following this enter your password and again confirm with "OK". We recommend to enable "Auto-login" by checking the box next to it. Please note however, that this will enable every vehicle user to access your personal data (e-mail, address book, etc.).
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BMW Apps (Part of SA 6AK) integrates 3rd party applications for your smartphone (Apple iOS or Android) into your vehicle.
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You are able to choose your own BMW Service Partner. Commonly this is the BMW partner who old the vehicle. The BMW Service Partner is registered in the system and is notified by the TeleService Call on service needs of your BMW.
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A SIM-card is pre installed in your BMW. BMW ConnectedDrive services operate using this SIM-card and therefore no additional roaming costs are prevalent.
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For security reasons, the security token is only valid for four hours. Once a new security token is requested previously requested tokens become invalid. Therefore it is not recommended to request several tokens within a short period of time.
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Under “Manage mobile devices”, make sure that your smartphone is paired correctly and the function “Bluetooth-Audio” is activated for the connected device. Start the audio function on your smartphone and select your connected smartphone in the vehicle menu “Media/Radio”.
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If the message "Connection not possible" repeatedly appears in your vehicle when you try to execute various BMW ConnectedDrive services, please first make sure if your vehicle is connected to the mobile network. This is often the case in underground parking garages for example. Is this not the case, please contact your BMW Service partner.
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The use of the internet in your BMW on the front screen is also possible while not in motion. As soon as you are driving your BMW will switch off all contents. By booking the option "Rear Seat Entertainment" the internet can be used in the rear while driving.
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