BMW ConnectedDrive

BMW CONNECTEDDRIVE
FREQUENTLY ASKED QUESTIONS.

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All BMW models fitted with the option code 6AK ("ConnectedDrive Services") or 6NR ("Apps") and the Professional navigation system can draw on all functions in conjunction with a smartphone and the BMW Connected App, which is available free of charge from the Apple Store or Google Store. In addition, you should also have a suitable mobile phone contract. Some of the BMW Connected applications make intensive use of broadband data services (e.g. Web radio).
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BMW Apps (Part of SA 6AK) integrates 3rd party applications for your smartphone (Apple iOS or Android) into your vehicle.
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You can use personalized services in your BMW by logging in to the BMW ConnectedDrive Portal with your access data in your vehicle. In order to do so select the menu point "ConnectedDrive" in the main menu and then select "BMW Online". Now press the "Option" button on your iDrive Controller. Then select the menu point "Login". Here, first insert your e-mail address and confirm with "OK". Following this enter your password and again confirm with "OK". We recommend to enable "Auto-login" by checking the box next to it. Please note however, that this will enable every vehicle user to access your personal data (e-mail, address book, etc.).
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Under “Manage mobile devices”, make sure that your smartphone is paired correctly and the function “Phone” is activated for the connected device. Incoming calls are now received via the iDrive System. In the menu “Communication” outgoing calls can be made by selecting either “Contacts”, “Recent calls” or “Dial number”. For the phone function your BMW’s audio reproduction and microphone is used.
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The use of the internet in your BMW on the front screen is also possible while not in motion. As soon as you are driving your BMW will switch off all contents. By booking the option "Rear Seat Entertainment" the internet can be used in the rear while driving.
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If available the number of persons in the vehicle is determined via a seat occupation recognition technology (on the passengers' side in the front). If not available the seat belt status is used (also for the back row).
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Depending on the model type, the "Intelligent eCall" is activated upon delivery in current models from March 2013 onwards. We therefore recommend not to refuse the activation of ConnectedDrive Services following the purchase of the vehicle. This activation process will ensure quick and reliable help in case of an emergency.
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After successfully pairing your smartphone the connected device can be selected via “Manage mobile devices”. Following this, the functions “Telephone”, “Bluetooth-Audio” or “Apps” can be activated or deactivated.
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The planned routes are saved in your BMW Online profile and can be imported into the vehicle. Follow these instructions to do so: 1. Select "Navigation" in the main menu. From the map view push the iDrive Controller to the left twice to get to the navigation menu. 2. In the navigation menu select "Saved trips" and "Import trips". 3. You will then be connected with "BMW Online" and can select the desired route under "My routes". 4. The route will now be imported into your BMW and can be started via the navigation menu. Imported routes are saved in your BMW.
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Your vehicle must be telematics-enabled and it must be allocated to your customer account in the ConnectedDrive Portal. All important telematics data that were transferred to and stored on a BMW server from this time onwards are accessible to BMW CarData.
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Yes, different Bluetooth functions can be active at the same time. After the smartphone is successfully paired, select the connected device under “Mobile devices” and activate or deactivate the respective functions, such as “Telephone”, “Bluetooth-Audio” or “Apps”.  
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In order to send points of interest from Google Maps to your vehicle, you are required to have the special equipment option "ConnectedDrive Services". Please activate the sending of destinations to your vehicle via partner websites in the "Send to Car" menu. If you are using the new Google Maps you need to login with your Google account in order to use the "Send to car" feature in the full map view.
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Prior to using the function, please check the if the following requirements are met: Your BMW s equipped with the latest generation of the Navigation System Professional or Business and you have purchased the BMW ConnectedDrive Services Option (SA6AK) ex-factory as well as the dictation function via the BMW ConnectedDrive Store.
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With our cooperation partner Nuance® the transformation of voice information into text is carried out via the pre-installed vehicle SIM-card. The message itself is sent via the SIM-card of your paired smartphone.
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You can find addresses or destinations which you send to your vehicle as "My Info" in the menu CONNECTEDDRIVE/MESSAGES. You can accept the address of the point of interest for route directions by pressing a button in the navigation system. If there is a telephone number for the point of interest and you have connected your mobile phone with the vehicle, you can dial the number directly.
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Please consult your authorised BMW dealer.
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Please only confirm "Update" in the "Setting BMW Services" menu when prompted by BMW.
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The ConnectedDrive Store in Car offers the possibility of purchasing all available ConnectedDrive Services directly from your vehicle. You can find an overview of all purchased services for your vehicle. Also you can see when certain services will expire. In addition you can find an overview of all services that can be purchased for your vehicle.
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Your car display screen will only show the menu item "BMW Apps" if the car is fitted with the required option (SA 6AK or 6NR). Please ask your dealer for details as to whether the option can be retrofitted in your car.
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A SIM-card is pre installed in your BMW. BMW ConnectedDrive services operate using this SIM-card and therefore no additional roaming costs are prevalent.
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